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Description
101VOICE provides comprehensive cloud communication and secure connectivity solutions that ensure your organization remains consistently connected, promotes flexibility, and boosts operational efficiency. As a prominent provider of Unified Communications as a Service, 101VOICE has considerable expertise in catering to the Government and Education sectors. Our acclaimed cloud telephony platform encompasses all the standard features and functionalities you would anticipate, along with distinctive tools and features designed to deliver superior value. With a service that is packed with capabilities, we offer virtually limitless scalability and significant cost savings, making it an excellent choice for organizations looking to enhance their communication infrastructure. Additionally, our commitment to innovation ensures that your organization stays ahead in a rapidly evolving technological landscape.
Description
Unified Communications and Collaboration as a Service (UCCaaS) eliminates obstacles to teamwork, enhancing productivity for teams through secure and scalable communication solutions. UCCaaS aims to replicate the high availability, reliability, resilience, and security characteristics typical of advanced carrier-class networks. This service streamlines collaboration for both onsite and remote teams while facilitating smooth communication with clients. Designed for small businesses, government agencies, and large enterprises, UCCaaS offers a comprehensive suite of managed services that includes scalable call control, voicemail, instant messaging, presence, and mobility features. By improving operational efficiency and enhancing customer interactions, UCCaaS integrates flawlessly with existing systems via application programming interfaces (APIs). Delivered through Verizon’s private cloud, it operates over a secure and dependable global IP network, ensuring that communication remains uninterrupted and efficient. The result is a modern communication platform that supports diverse business needs while fostering a collaborative environment.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
101VOICE
Founded
2009
Country
United States
Website
101voice.com
Vendor Details
Company Name
Verizon Media
Founded
1983
Country
United States
Website
www.verizon.com/business/products/voice-collaboration/unified-communications/unified-communications-and-collaboration-as-a-service/
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
