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Dialpad SupportDialpad Support stands as an advanced AI-driven contact center solution that equips agents with immediate resources to surpass customer expectations. By utilizing self-service virtual agents and AI chatbots, it addresses routine inquiries efficiently, which not only shortens resolution times but also allows human agents to dedicate their efforts to more intricate problems. The platform includes live coaching through AI-enhanced scorecards and actionable insights, facilitating managers in assessing agent performance, providing real-time assistance during calls, and fine-tuning workflows. With integrated Contact Center AI, it evaluates voice and chat sentiment to identify areas of friction, while user-friendly dashboards and immediate analytics monitor essential metrics like average handling time, customer satisfaction scores, and accuracy in forecasting. Furthermore, seamless integrations with platforms such as Salesforce, Zendesk, Microsoft Teams, Google Workspace, and HubSpot consolidate customer interaction history and data. Its dual-cloud infrastructure guarantees enterprise-level resilience, boasting a 100% uptime service level agreement alongside robust disaster recovery solutions, ensuring uninterrupted service for users at all times. Ultimately, Dialpad Support not only enhances operational efficiency but also fosters stronger relationships between agents and customers.
Description
Introducing a premier developer platform designed for the testing and debugging of AI agents, we provide the essential tools so you can focus on innovation. With our system, you can visually monitor events like LLM calls, tool usage, and the interactions of multiple agents. Additionally, our rewind and replay feature allows for precise review of agent executions at specific moments. Maintain a comprehensive log of data, encompassing logs, errors, and prompt injection attempts throughout the development cycle from prototype to production. Our platform seamlessly integrates with leading agent frameworks, enabling you to track, save, and oversee every token your agent processes. You can also manage and visualize your agent's expenditures with real-time price updates. Furthermore, our service enables you to fine-tune specialized LLMs at a fraction of the cost, making it up to 25 times more affordable on saved completions. Create your next agent with the benefits of evaluations, observability, and replays at your disposal. With just two simple lines of code, you can liberate yourself from terminal constraints and instead visualize your agents' actions through your AgentOps dashboard. Once AgentOps is configured, every execution of your program is documented as a session, ensuring that all relevant data is captured automatically, allowing for enhanced analysis and optimization. This not only streamlines your workflow but also empowers you to make data-driven decisions to improve your AI agents continuously.
Description
Steel is a versatile open-source browser API that enables the management of numerous cloud-based browsers. It simplifies browser automation for tasks ranging from extensive scraping operations to completely autonomous web agents, allowing users to initiate browser sessions on demand through straightforward API requests. With integrated CAPTCHA solving capabilities, Steel ensures uninterrupted automation processes. Its user-friendly controls help minimize the risk of being flagged as a bot. Typically, a session can commence in under one second if the client is located in the same region. Each session has the flexibility to run for as little as one minute or extend up to 24 hours. Users can easily save and inject cookies and local storage to seamlessly continue from where they left off. Additionally, Steel supports running Puppeteer, Playwright, or Selenium in the cloud with ease. The Session Viewer feature provides the ability to observe and troubleshoot both live and recorded sessions, enhancing the overall user experience. This comprehensive toolset makes it a valuable resource for developers looking to harness the power of browser automation in a cloud environment.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
AutoGPT
AutoGen
Cohere
Google Cloud Platform
LangChain
LlamaIndex
Microsoft Azure
Naptha
Node.js
Integrations
Amazon Web Services (AWS)
AutoGPT
AutoGen
Cohere
Google Cloud Platform
LangChain
LlamaIndex
Microsoft Azure
Naptha
Node.js
Pricing Details
$40 per month
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AgentOps
Country
United States
Website
www.agentops.ai/
Vendor Details
Company Name
Steel.dev
Country
United States
Website
steel.dev/