Pipedrive User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Consultant
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to track the leads and opportunities.

    Date: Jul 07 2020

    Summary: Experience with tracking the leads.
    Cost effective.
    Robust and efficient with email marketing.
    Great customer support.

    Positive: It's more cost effective.
    Reliable with tracking the leads and turn them into customers.
    Effective with email marketing.

    Negative: Great software and easy to track the leads into opportunities.

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  • Name: Nikesh Kumar V.
    Job Title: Engineer
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very easy to use with great features!

    Date: May 27 2020

    Summary: Pipedrive provides users to sign in and see an outlook on everyone of the arrangements and stages for an organization. That is by a long shot the most significant. Hence, I do not need to draw reports, and that saves time.

    Positive: I like Its very easy and simple user interface. It has full functionality and features that my company needs.

    Negative: They should have more project tools inside Pipedrive, so more customers contact could be done inside CRM.

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  • Name: Anonymous (Verified)
    Job Title: Engineer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A very reliable CRM tool!

    Date: May 26 2020

    Summary: Highly recommended for Sales teams looking for a simple, yet powerful sales tool to get them organized. Individuals and small teams might not need the extensive feature set.

    Positive: - Excellent mobile apps and email synchronization.
    - More suitable for small business units unlike those like Zendesk.

    Negative: - Limited functionality when compared to other services with equal price tags.
    - The limit on number of free emails is quite less.

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  • Name: Vivek S.
    Job Title: Systems Officer
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent CRM tool with best supportive team!

    Date: May 25 2020

    Summary: I manage my company customers using Pipedrive and also following them up. It allows me for better managing my day to day work with customers, focusing on the parts where it's essential keeping all of the action details. Hence, it nurtures my leads in a better and managed way!

    Positive: I like its excellent support, documentation and easy to use features. Also, it is full of advanced features with fast and stable facilities.

    Negative: Its mobile application has too many limitations and that should be looked in, because every now and then I need to switch on my PC for using missing features.

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  • Name: Karthik K.
    Job Title: Data Scientist
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simple yet powerful CRM

    Date: May 23 2020

    Summary: The great thing about Pipedrive is that it got me off the need to use multiple excel sheets stored in a number of places. Now we can easily get an estimate of what our sale numbers/leads numbers look like, how effective our marketing campaigns are, what phase of the customer journey each of our users are in.

    Positive: Some great things about Pipedrive are:
    1. Pipedrive has a really intuitive UI that makes it really easy to view and track communication with clients
    2. It is highly customizable with an amazing drag and drop interface which makes it on par with some of the best CRMs in the market.
    3. It has several templates to send emails to your customers which help in driving marketing campaigns and also new templates are added regularly.
    4. Very easy to set up and get your business up and running

    Negative: Nothing much to complain about but, one feature that would be good to have is to give the option to download statistics and reports so that some data analysis can be done on weekly/monthly sales.

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