Born Digital Description
BornDigital.ai is an innovative AI firm dedicated to enhancing customer interactions and streamlining business operations through cutting-edge artificial intelligence technologies. The company offers a comprehensive, no-code platform designed for optimizing customer experiences with AI, ensuring fluid digital interactions. Their offerings feature top-tier AI Virtual Agents and Conversation Analytics, which empower organizations to save time, lower expenses, and boost satisfaction levels for both customers and employees alike.
With a trusted reputation among over 100 international companies, such as Orange, T-Mobile, and AXA, Born Digital operates in eight different countries. Its versatile solutions cater to chat and voice bots in multiple languages and are available across various platforms, including Contact Center, Web, WhatsApp, and more, showcasing the company's commitment to accessibility and user engagement.
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Enterprise Bot
Our AI is your best agent, trained to answer all questions and guide customers through every step of their journey, 24/7. Our AI is cost-effective, quick, and offers out-of-the-box domain knowledge and integration. Enterprise Bot's conversational AI is superior and can understand and respond to user requests in multiple languages. Our domain knowledge allows for high accuracy and record-breaking time-to-market. We offer automation solutions that integrate into core systems, whether it's commercial or retail banking, asset, or wealth management. You can check the status of trades, pay your credit card bills, send offers and much more. To increase sales and cross-sell, provide simple answers to complex questions about insurance products. Our smart flows will allow customers to quickly report claims using our smart flows. Our AI interface allows customers to ask questions about ticketing, book tickets, check train schedules and provide feedback.
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IBM watsonx Assistant
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-User-friendly interface with drag-and-drop conversation builder and pre-built templates.
-Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language.
-Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.
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Integrations
Company Details
Company:
BornDigital.ai
Year Founded:
2019
Headquarters:
Czech Republic
Website:
borndigital.ai/
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Product Details
Platforms
Web-Based
On-Premises
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Online Support
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