Google Cloud Speech-to-Text
An API powered by Google's AI technology allows you to accurately convert speech into text. You can accurately caption your content, provide a better user experience with products using voice commands, and gain insight from customer interactions to improve your service. Google's deep learning neural network algorithms are the most advanced in automatic speech recognition (ASR). Speech-to-Text allows for experimentation, creation, management, and customization of custom resources. You can deploy speech recognition wherever you need it, whether it's in the cloud using the API or on-premises using Speech-to-Text O-Prem. You can customize speech recognition to translate domain-specific terms or rare words. Automated conversion of spoken numbers into addresses, years and currencies. Our user interface makes it easy to experiment with your speech audio.
Learn more
Dialpad Connect
Dialpad Connect is a comprehensive AI-driven communication platform that unites voice, video, and messaging channels to improve both internal teamwork and customer engagement. The platform provides smart features such as live call transcription, voicemail transcription, AI-powered call recaps, and recommended next steps, allowing users to be fully present in conversations without missing key details. It offers deep integration with leading business applications including Salesforce, Microsoft Teams, Zendesk, and Google Workspace, creating a seamless experience across tools. Built on a resilient dual-cloud architecture, Dialpad ensures enterprise-level performance with 24/7 support, disaster recovery, and a 100% uptime service level agreement. Privacy and security are foundational, with certifications like GDPR, HIPAA, ISO, and SOC 2 safeguarding user data. Dialpad Connect supports a broad range of business sizes, from small teams to large enterprises, enabling better communication and faster decision-making. Its AI capabilities also include live coaching for agents during calls and detailed analytics to improve customer satisfaction. This platform empowers businesses to transform every conversation into a valuable opportunity.
Learn more
Stenograph Phoenix
Phoenix is Stenograph's Automatic Speech Recognition (ASR) engine tailored specifically for the court reporting sector, drawing on Stenograph's extensive expertise in legal terminology, formatting, and editing practices. As a robust resource, Phoenix enhances reporters' productivity and streamlines the transcript creation process, ultimately leading to greater efficiency in their work. Integrated into CATalyst Check It, Phoenix enables stenographers to quickly pinpoint discrepancies between the audio and the transcribed text, significantly reducing keystrokes and facilitating straightforward text modifications during the editing phase, which can save an average of 45 minutes per assignment. Additionally, MAXScribe capitalizes on Phoenix's speech technology and its inherent legal formatting skills, delivering a comprehensive solution for recording, annotating, translating in real-time, editing, and producing transcripts. With an impressive accuracy rate of up to 94% in recognizing proper nouns, grammar, identifying speakers, and discerning questions and colloquy, Phoenix stands out as a vital tool in the court reporting field. By ensuring high levels of precision and efficiency, Phoenix not only supports the work of court reporters but also enhances the overall quality of legal documentation.
Learn more
CaseTestify
CaseTestify, developed by Stenograph, is a comprehensive legal platform designed specifically for simplifying online legal proceedings. This innovative solution merges secure video conferencing with interactive exhibit management and cloud storage for deposition materials, all presented within an intuitive and professional interface. Users benefit from a single, secure link that grants access to all essential tools needed for both virtual and hybrid events. With its dynamic features and robust integrations, CaseTestify stands out as a top-tier option for remote legal proceedings. Additionally, the platform's compatibility with Stenograph's CaseViewNet allows users to present, view, and search real-time transcripts seamlessly. Moreover, CaseTestify incorporates advanced speech recognition technology tailored to enhance user experience. By integrating with MAXScribe, Stenograph's digital reporting tool, the platform ensures a fluid testimony capture process without the reliance on external audio capture software, thereby streamlining the workflow for reporters and legal professionals alike. This makes CaseTestify not only a versatile tool but also a vital asset for modern legal practices.
Learn more