MassageHub Reviews

Summary: Great booking system. Paul's has done a great job and he is open to suggestions. Great communication with a person in charge of a product is very rare from my experience, so pleasantly surprised. Since I've discovered the app it changed massively for the better and its only been a month! Good potential for the future.

Positive: Functionality, Paul's (creator) responsiveness and pace of implementing changes is very impressive.
A lot of features, clear UI, amazing customer service - the app has a great potential.

Negative: Pricing on plans for specific features could be worked on (we still in the testing phase, so this could be changed, obviously).

It would be nice to for UI to be more customizable for the users (your own client labels, colours etc.)

Calendar and availability settings would probably be better if they looked like what Urban has, but thats just being picky.

Summary: There are an abundance of features to this platform. And I've used it about a month or two now, while straddling my old system, so it's managed about 50% of my bookings in that time. And from here on it will manage 100% of them.
From my pov it takes time to get your groove with this app, partly because I think it is so well equipped you need time to get used to the many options available to use, to find which suits our business best.

I am in the pro version at beta stage during launch/testing. So i have seen almost all the features available, which has been brilliant to see such a thing.

I think this system has got some amazing benefits and it's almost close to becoming a CRM system to an extent, as well as a booking system, and a therapist planner all in one!

Also really great design + layout work.
Clear, crisp, clean, and to the point.

Positive: It's well equipped with multiple options that account for the numerous ways to do something in any transaction with a client. Dependent on how you want to work with that particular client.
Great, because not every client pays the same, or interacts the same as the next.
Also great because you might want to work in a different way, or adapt your way of working to a different tune.

The new features that have unfolded during the period i've used it have been brilliant and so useful. Like: being able to just send a link of an intake form to a client's whatsapp, incase they don't get the email when the booking was confirmed.

Fuss free, and easy things like this make it a dream tool as a booking management system.

The deposit and payment set-up options are really helpful to have for the different types of bookings + clients I get: from individuals, to groups, to b2b bookings.

The wellbeing, tracking, hands-on and mileage summaries are also some of the reasons why this is the app for me. And I did a lot of research of the marketplace, before knowing this was the ultimate tool for me and my business.

Negative: Clients haven't used it to book from home, as much as my last booking system as yet - i'm not sure if that means they're scared of it as it's new. I'm hoping i can coax them into using it more freely for some.

The thinking behind this is thorough - so thorough, I wonder if it's too clever for some people. It's definitely a system built for people who know what they want, and people who want to make the most of what they do best.