Dialpad Connect
Dialpad Connect is a comprehensive AI-driven communication platform that unites voice, video, and messaging channels to improve both internal teamwork and customer engagement. The platform provides smart features such as live call transcription, voicemail transcription, AI-powered call recaps, and recommended next steps, allowing users to be fully present in conversations without missing key details. It offers deep integration with leading business applications including Salesforce, Microsoft Teams, Zendesk, and Google Workspace, creating a seamless experience across tools. Built on a resilient dual-cloud architecture, Dialpad ensures enterprise-level performance with 24/7 support, disaster recovery, and a 100% uptime service level agreement. Privacy and security are foundational, with certifications like GDPR, HIPAA, ISO, and SOC 2 safeguarding user data. Dialpad Connect supports a broad range of business sizes, from small teams to large enterprises, enabling better communication and faster decision-making. Its AI capabilities also include live coaching for agents during calls and detailed analytics to improve customer satisfaction. This platform empowers businesses to transform every conversation into a valuable opportunity.
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Unimus
Unimus is a powerful network automation, configuration backup, and change management solution designed to simplify network operations for businesses of all sizes. Supporting 450+ device types across 160+ vendors, Unimus is a network-agnostic platform that eliminates manual network tasks while enhancing security and reliability.
With automated configuration backups, Unimus ensures seamless disaster recovery, giving IT teams quick access to historical versions and real-time change tracking. Its network auditing features provide instant visibility into configuration consistency, compliance, and security risks. Change management is simplified with automatic change detection, detailed version history, and customizable notifications.
Unimus' intuitive web-based interface makes it easy to manage networks without requiring deep technical expertise, while its integrated CLI access allows for real-time troubleshooting and command execution. Whether you're looking to automate bulk configuration changes, perform firmware upgrades, or improve network visibility, Unimus provides a scalable, cost-effective solution for modern network infrastructures.
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Nexstor
Nexstor provides a robust hybrid cloud infrastructure along with data storage, backup, and disaster recovery services that empower contemporary businesses to effectively manage, safeguard, and access vital data with both flexibility and dependability. By merging secure private cloud environments with well-known on-premise technologies, organizations can expand their resources while maintaining control and ensuring predictable costs. Nexstor’s portfolio features S3-compatible cloud storage for enhanced availability and data archiving, Disaster Recovery as a Service (DRaaS) leveraging reliable platforms like Veeam and VMware to reduce downtime and achieve specific RPO/RTO objectives, Infrastructure as a Service (IaaS) that utilizes VMware virtualization to create resilient and scalable virtual machines, and hybrid-cloud solutions that seamlessly blend on-premise systems with private cloud capabilities. Additionally, it offers comprehensive support for backup and data recovery, efficient data storage management with advanced file systems, server virtualization, and reliable connectivity options. This combination of services positions Nexstor as a strategic partner for enterprises looking to enhance their IT infrastructure.
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IBM Cloud Veeam
Veeam on IBM Cloud® offers dependable backup solutions and predictable disaster recovery (DR) for both virtual and physical workloads, regardless of their locations within your data center or the cloud. By combining Veeam replication with the free networking services available across over 60 IBM Cloud data centers, you can develop a DR strategy that aligns with your business goals rather than being constrained by budget limitations. You can oversee backup and recovery processes across your entire data center, remote offices, and cloud infrastructure using a unified set of features, which enhances and simplifies administration. With a variety of flexible options available, you can tailor your backup and disaster recovery solutions to your specific requirements. You can opt to manage the process independently or collaborate with IBM professionals for assistance in planning, architecture, migration, and comprehensive managed services. By utilizing both backup and replication, you can ensure straightforward, security-enhanced backups and efficient disaster recovery, enabling you to meet low recovery time and recovery-point objectives while maintaining operational continuity. Furthermore, this comprehensive approach helps in optimizing resource utilization and minimizing downtime during unexpected disruptions.
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