Assembled
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
Learn more
Sendbird
Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
Learn more
LifeSphere NavaX
LifeSphere NavaX serves as your entry point into a future where cutting-edge automation, artificial intelligence, and smart data analytics come together to transform your business and improve overall outcomes. Tailored for scalability and adaptability, LifeSphere NavaX collaborates with you to chart your path towards automation, aligning it with your specific objectives, aspirations, and timelines. You maintain control throughout the process, with the flexibility to enable or disable features as your needs evolve. This solution enhances existing LifeSphere offerings while seamlessly integrating with external systems, ensuring a fluid shift toward a more intelligently automated environment. Developed in partnership with leaders in the pharmaceutical and regulatory fields, LifeSphere NavaX upholds stringent quality and security standards through comprehensive governance and compliance measures. By automating routine manual tasks and workflows, it delivers significant time and cost efficiencies, boasting potential efficiency improvements of up to 50% on critical workflows. As a result, businesses can focus on strategic initiatives, ultimately leading to enhanced productivity and growth.
Learn more
Optiwise
Optiwise is an advanced operations platform driven by artificial intelligence, designed specifically for manufacturing and trading companies to oversee inventory, sales, purchasing, production, and quality processes all from one cohesive system.
This platform enables businesses to move away from the limitations of spreadsheets and disjointed tools by offering smart automation, real-time monitoring, and insights powered by data for effective decision-making. Teams are able to efficiently handle quotations, orders, stock movements, purchasing approvals, production scheduling, dispatching, and other operational tasks within a single, integrated platform.
Additionally, Optiwise delivers AI-enhanced insights that help pinpoint operational bottlenecks, minimize delays, and enhance overall efficiency, empowering businesses to grow with improved oversight and management of their daily activities. With such capabilities, companies can not only streamline their processes but also position themselves for sustainable growth in a competitive landscape.
Learn more
